What information will be collected?
Personal information is about an identifiable individual which includes details of identity including your name, email address, phone number, address and any other information that we request or require, including credit card details.
How and why do we collect the personal information?
We collect or request personal information from you while and because you deal with us, access the services via our website (or directly) and/or through contact with us, or from third parties, with your authority or where the information is in the public domain.
Using our website and our services
By using our website and our services you agree that we can collect, store and use any of your personal information for the purposes in paragraph 2, including the purchase of our services or the services or products of our suppliers/providers of services marketing and such other purposes (if any) that we make known to you at the time of collection.
Disclosure of personal information
In the course of providing services to you, you agree that we may disclose your personal information:
To any relevant third party business that provides products or services that form part of our agreement with you to provide you services, or
a. Is contracted to us to provide a particular service on our behalf, or
b. Third parties who require us to disclose to them your personal information, or
c. Third parties who are authorised by you and notified to us to receive your personal information.
Please note that all third-party services are governed by those third parties’ privacy policies or practices that are outside our control. If you do not want to provide personal information to any of these third parties, you should not use their service or product.
How long do we retain the personal information?
We generally retain the information for as long as necessary to provide the services to you, or for as long as your account is active. If you no longer want us to use your information to provide the services to you, you may request us to delete or erase your personal information. Please note that we may retain certain information to comply with our legal obligations or for our legitimate business interests such as detection of fraud and copies of your information may be retained for a limited time to help protect our business from accidental or malicious loss.
Using our website and our services
By using our website and our services you agree that we can collect, store and use any of your personal information for the purposes in ‘Information – How and why do we collect the personal information?’, including the purchase of our services or the services or products of our suppliers/providers of services marketing and such other purposes (if any) that we make known to you at the time of collection.
Can you access and correct your personal information held by us?
Under the Privacy Act you have the right to access your personal information that we hold, and to have that corrected or updated. Note that before this right is exercised we will require evidence satisfactory to us to confirm that you are the person to whom this personal information relates.
Our contact details:
Security of personal information
The security of your personal information is very important to us. We will take all reasonable steps to protect your personal information from loss, unauthorised access, changes or disclosure. However, the provision of your personal information is at your risk and you accept sole responsibility to protect: your own computer system and other users, and access to any emails from us that provide or may provide access to your account. To the maximum extent permitted by law, we will not be liable for any direct or indirect damage or loss if a third party gains unauthorised access to your personal information or if you do not comply with this policy.